[11:49] Stuart Hogg

Solutions to Common Payroll Problems in the UK

By October 2, 2023No Comments

Payroll Services from Payroll Options

Payroll problems can be a headache for both employers and employees. Not only can they lead to financial issues for employees, but they can also result in legal and regulatory problems for employers. It is crucial for employers to take proactive steps to prevent payroll problems from occurring in the first place.

Here are some of the most typical payroll problems and their solutions:

  1. Late or Inaccurate Payslips

Late or inaccurate payslips are among the most common payroll issues. This is technically illegal and could result in a fine from HMRC. It can also cause confusion and frustration for employees. To avoid this, double-check your calculations before sending out payslips. If you use payroll software, run a test pay run to ensure that everything is correct. When paying employees in cash, ensure that you provide them with a payslip so they know how much they have been paid.

  1. Wrong tax calculations

One of the most common payroll issues is incorrect tax calculations. This can occur if you use the wrong tax code or make an error while calculating taxes. To avoid any mistakes, it’s a good idea to seek guidance from a qualified accountant or bookkeeper. They can help you with tax codes and calculations.

Failing to keep accurate records of your calculations could result in interest and penalties from HMRC. Additionally, these mistakes can lead to employees not receiving their correct pay, causing frustration and difficulty in resolving the issue. Be sure to understand the tax rates and how to accurately calculate them to avoid these problems.

  1.  Employer National Insurance contributions (NIC) not paid

To prevent being fined, it’s important to keep up with your employer NIC payments. Failure to make these payments can lead to penalties. You can check the deadline for NIC payment on the HMRC website. Additionally, keeping accurate records of your NIC payments can help you avoid penalties, and make planning for future payments easier. If you’re uncertain about how to calculate your NIC payments, it may be helpful to seek guidance from a financial advisor or bookkeeper to determine the correct amount to pay.

  1. Missed pension payments

If your employees are enrolled in a workplace pension scheme, it’s critical to ensure that their contributions are paid on time and in full. Late or missed payments can create a great deal of stress and anxiety for your employees, so it’s best to avoid this situation whenever possible.

Regardless of the approach you choose to ensure payments are made, it’s important to keep track of your employees’ pension contributions. Doing so will save you a lot of headaches and payroll issues down the line!

  1. Employees underpaid or not paid at all

One of the most common payroll issues is when employees are paid incorrectly or not at all. This can cause significant financial hardships for affected individuals. The reasons for this happening can vary, such as incorrect information about an employee’s salary or hours worked, input errors when entering data into the payroll system, or an outdated and malfunctioning system.

Regardless of the cause, it is crucial to resolve this problem as soon as possible by ensuring that employees are paid the correct wages and any back pay that is owed to them.

  1. Wrong deductions made from wages

Deducting money from an employee’s wages is a task that should be handled with precision. Mistakes in this area can lead to serious financial difficulties for the employee, which is why it is important to get it right the first time. To avoid this problem, it is essential to have a clear and accurate payroll system in place. This system should be well-communicated to all employees so that they understand how deductions are calculated and applied to their pay.

However, if mistakes are made, it is important to rectify them as soon as possible. Employees may be owed reimbursement for financial losses incurred because of the error. Employers should communicate with their employees to explain the mistake and apologise for the inconvenience caused. It is also important to take steps to prevent similar errors from happening in the future.

  1. Expenses not reimbursed

As a business owner, it is important to ensure that your employees are reimbursed for the expenses they incur on behalf of the company. Failure to do so in a timely manner can cause resentment among employees and may discourage them from going the extra mile in the future.

To avoid this problem, it is important to have a clear expenses policy in place. This policy should outline what expenses are eligible for reimbursement and how to submit them. It is also important to set up a system for processing expenses claims in a timely manner. This could be done by delegating the task to someone on your team or by setting aside time each week to review and approve claims.

It is also important to ensure that you have enough money set aside to cover expenses claims. This will help to avoid delays in reimbursement and will keep your employees happy and productive.

If you do find yourself behind on expenses, it is best to catch up as soon as possible. This will help to avoid any resentment from employees and will ensure that they continue to feel valued and supported by the company. Remember, timely reimbursement of expenses is an important part of building a positive and productive workplace culture.

  1. Not keeping proper payroll records

Keeping accurate and up-to-date payroll records is essential for businesses of all sizes. Failure to do so could result in hefty fines from HMRC. To avoid these issues, it’s crucial to establish a system for managing payroll information. This could involve using specialised software or maintaining well-organised paper records. Whichever approach you take, it’s essential to ensure that your system is straightforward to use and maintain. That way, you can guarantee that your payroll records are always up-to-date and accurate.

Payroll management is a complex and challenging process, but implementing the right strategies can help you avoid common problems. Ensure that you are keeping track of employee salaries, hours worked, and deductions made. By creating a detailed record of this information, you can avoid disputes and ensure that employees are paid correctly.

Outsourcing your payroll to a payroll bureau can assist you in ensuring that you are meeting all legal requirements, takes the headache and hassle away from running your own payroll, and keeps your business running smoothly, avoiding any unnecessary complications with HMRC. If you would like to find out more about how we can help you, please give the team a call on 01908 630777 today.