Business continuity is critical, never more so than in payroll
Disasters happen, and when they do they’re unplanned, unexpected and unpredictable. For any size business it’s important to have a fail over process for all your business activities and none more important to your staff than making sure the payroll goes on time.
A fire, cyber attack or simply a downed internet connection at the wrong time could prove disastrous for any business so we’ve built in a second layer of disaster recovery establishing a second office at Kiln Farm, Milton Keynes.
This office offers full back-up and redundancy of service so a disaster at either site can be immediately mitigated and business can continue as usual.
There are few payroll providers that offer this level of service should the worst happen but our commitment to providing the highest levels of service dictated that we needed to invest. We ran our first disaster recovery exercise in September when the entire team operated out of a single office, proving that providing our clients with a “business as usual service” in the event of a disaster was realistic and practical.
One thing you can help us with
While the test went extremely well and I’m sure none of you noticed we logged something you could help us with – eMail subjects lines. We struggled to find some eMails as there was no payroll reference in the subject line. Please can you all include your payroll reference into the subject line of your eMail and ideally your company name as well. This will make sure that, in the event of a disaster, there are no barriers to Payroll Options delivering the service you expect.